Storms create a lot of pressure at once. There may be roof damage, downed trees, water concerns, vehicle damage, power issues, or business interruption questions. If the loss is urgent or after hours, start with the carrier information on your policy or ID card. Then send the office the details needed for local follow-up.

Useful details to send

• Date and approximate time of the storm or loss.
• What was damaged and whether temporary repairs are needed.
• Photos, contractor notes, or emergency service details if available.
• Whether the claim has already been reported to the carrier.
• Best callback number and any timing that matters.

The office can help you think through the next step, but the carrier usually controls claim setup, adjuster assignment, and claim payment decisions. A clean local request helps the office understand what happened and where follow-up may be needed.

Do not wait on an urgent situation

If the home or business is unsafe, if water is entering, or if there is a same-day emergency, use emergency services and carrier claim reporting first. The local request is for office follow-up, not a substitute for urgent action.